Registration & Policy Information
Register Online
Already have a account? Go to www.romeoville.org/registration
Need to create an account? CLICK HERE for step by step instructions on how to create an account and register for programs.
Register In Person
In person registration is available at:
Romeoville Recreation Center | 900 W Romeo Rd | 815.886.6222 CLICK HERE for Recreation Center Front Desk Hours
Romeoville Aquatic Center | 630 Townhall Dr | 815.886.6269 CLICK HERE for Aquatic Center Front Desk Hours
Residency Information
Residents may register all days of registration by mail, over the counter or online (some programs are not eligible for online registration). In district fees are for Romeoville residents. Proof of identity/age and residency is required at the time of registration. Please provide photo ID (state-issued ID or drivers license). Please be prepared to show identification during all registration periods to ensure residency and confirm information on file.
Non Residency Information
Mail-in and walk-in registration from non residents will only be accepted during the non resident registration period. Non resident fees are 1.5 times more for programs unless otherwise noted.
Please note: Romeoville residents have priority in registering for all programs. Some programs are not available for online registration.
Forms of Payment
We accept cash, check and credit card (Visa, Master Card, and Discover only)
Gift Certificates
Gift certificates are available for purchase at the Recreation Center Front Desk in any denomination. They make for great gifts and can be applied to any program or service offered.
Program Refund & Transfer Policy
The Village of Romeoville Recreation Department understands that circumstances may change. The following guidelines apply to program withdrawals, refunds, credits, and transfers.
General Refund Guidelines
1. Refund Requests: All refund requests must be submitted to the Recreation Department and are subject to staff review and approval.
2. Prior to Program Start: Requests received at least five (5) business days before the program start date are eligible for a full refund or account credit.
3. Late Requests and Program Withdrawals: Refund requests received less than five (5) business days before the program begins, or after a program has started, will generally not be approved. Exceptions may be considered on a case-by-case basis for documented medical reasons or other extenuating circumstances.
4. Prorated Refunds: When an exception is approved after a program begins, refunds may be prorated based on the number of classes or sessions already held, regardless of attendance.
5. Program Transfers: Transfers to another available program may be requested and are subject to Recreation Department approval. Any difference in registration fees must be paid at the time of transfer.
Special Programs and Exceptions
6. Trips, Special Events, and One-Day Programs: Refunds may be restricted due to advance purchases, reservations, or contractual commitments. Refunds may be considered if the participant's spot can be filled or associated costs can be recovered.
7. Contractual Programs: Programs operated by outside instructors or organizations may have additional refund restrictions. Any approved refund may be reduced by costs already incurred, including supplies, materials, or contractual obligations.
8. Community Gardens: A full refund may be requested for community garden registrations through March 15. Requests received after this date are subject to Recreation Department approval.
9. Department Cancellations: If the Recreation Department cancels a program, participants will receive a full refund or account credit. Canceled individual sessions may be rescheduled or eligible for a prorated refund or credit.
10. Program-Specific Policies: Certain programs, including camps, leagues, Creative Play, and other specialized activities, may have additional refund restrictions. Refund requests may be denied, or approved refunds may be prorated to account for expenses already incurred, such as uniforms, supplies, field trips, and other program-related costs.
Refund Processing
11. Refund Methods: Approved refunds may be issued as a credit to the participant's Recreation Department account, a refund to the original credit card, or a refund check, depending on the original payment method and transaction date.
12. Processing Time: Recreation account credits will generally be applied within seven (7) business days of approval. Please allow four (4) to six (6) weeks for refund checks to be processed.
13. Administrative Fees: No administrative fees will be charged for refunds or program transfers.
All refunds and transfers are subject to Recreation Department approval. The Department reserves the right to review extenuating circumstances on a case-by-case basis.
Program & Class Cancellations
If the program is canceled due to insufficient registration, a full refund will be made through the Village within fifteen (15) to thirty (30) working days. If a class is canceled during the program, participants will be notified of the make up date by phone, in writing through a hand-out at class, through the mail, or via e-mail.
Insurance
The Romeoville Recreation Department carries no medical insurance and assumes no liability for personal injuries or loss of personal property while attending Recreation Department activities. A participant’s own policy must cover any medical costs incurred.
Inclusion Aides
Northern Will County Special Recreation Association provides qualified staff to help assist the Romeoville Recreation Department’s community recreation leaders in providing recreational programs for children and adults with special needs in a safe environment. Inclusion aides assist participants with recreation activities and with any accommodations needed to make sure it is an optimal experience for participants. If your child needs assistance, please mention this on your registration form or upon registration. We do our best to provide inclusion aides for all requests; however, from time to time an aide may not be available because of the class time or day and/or staff availability.
Lost Card Fee
A $5.00 fee will be charged for any replacement membership card or punch pass card. This includes Fit 4 Life, Aquatic Center, Open Gym, and all reloadable punch passes.
Resident Rate
A Resident Rate Status is available for non residents who wish to register for classes at a resident rate. This can be purchased for $150 per household and will allow non residents to register for classes at the resident rate during the non-resident registration period (walk-in registration only). A Resident Rate Status is good for one year from the date of issue. These passes are eligible for all recreation classes; they do not apply to the Birthday Party Packages, Open Gym, Open Swim, Child Care, Jungle Safari Indoor Playground, Fit 4 Life Memberships, Aquatic Center Memberships, or rentals. (New fee effective 5/1/23)
Program Scholarships
Program scholarships are to assist families in need and are based on the availability of funds. These scholarships are only available to Romeoville residents who can provide proof of income or eligibility of need (i.e. free/reduced school lunch program, IL Dept. of Public Aid recipient, most recent W-2 for all members living in household). In addition, proof of Romeoville residency is also required. Applications can be picked up at the Recreation Center and must be submitted during the registration period with supporting documentation. Notification of scholarship approval will be provided after the registration period. Scholarships will not provide 100% of program fees, do not pay for program supplies, and Day Camp, Pre-School, and Before and After School childcare programs are excluded. Please contact the Recreation Center for more information at 815-886-6222.
Personal Conduct
All organizations and participants are advised that their use of Romeoville Park and Recreation Department facilities and/or participation in Department programs is subject to the provisions of Chapter 93 of the Village Code of Ordinances, including but expressly not limited to those governing personal conduct. Organizations and participants that violate applicable provisions of Chapter 94 of the Village Code of Ordinances may be subject to the suspension or termination of their privileges to use Department facilities or to participate in Department programs, and may be prohibited from future facility use or program participation.
ESPANOL!
Necessitas ayuda para registrar en Espanol? Tenemos empleados que le puede ayudar. Por favor nos llama para hacer una cita con Denise (815) 886-6079. Gracias!
Registration Rules & Regulations
Payment of Fees
Fees may be paid by cash, check, Visa, Discover, or MasterCard at the time of registration. All monies are immediately deposited.
Returned Checks
If a check is returned unpaid, there is a $35 insufficient check fee in addition to the original amount of the check payable by cash or money order within 10 days. Failure to do so in the specified time will result in turning the check over to the police department for further action.
Program Cancellation
If the program is canceled due to insufficient registration, a full refund will be made through the Village within seven (7) to fifteen (15) working days.
Class Cancellation
If a class is canceled during the program, participants will be notified of the make up date by phone, in writing through a hand-out at class, or through the mail.
Age Criteria Policy
Appropriate age levels have been established by our supervisors to ensure a rewarding experience for all children. Children must meet the age requirements of a class within two weeks after the starting date of the class (with the exception of Creative Play). Noncompliance with age requirements can result in removal from the program. The Recreation Department reserves the right to request a birth certificate if the age of the child is in question.
Program Enrollment Policy
All programs have minimum and maximum enrollments. If the minimum enrollment has not been reached by the stated deadline, the Recreation Department reserves the right to cancel, postpone, or consolidate the program with another. If a program is canceled, full refunds will be issued.
Behavior Policy
Participants are expected to exhibit appropriate behavior at all times. The following guidelines have been developed to help make the Recreation Department safe and enjoyable for all participants. Participants shall: 1) show respect to all participants and staff; 2) refrain from using foul language; 3) refrain from causing bodily harm to another participant or staff; 4) show respect for equipment, supplies and facilities.
Toilet Training Policy
Children enrolled in a Romeoville Recreation Department program for ages 3 and older must be toilet trained unless it is a parent/toddler class. Recreation Department programs stress the importance of children practicing their independence and we do not aid children in the bathroom. Our instructors are not responsible for diaper changing or toilet training. The Recreation Department reserves the right to deny participation by a child age 3 or older if they are not toilet trained.
We Love Parents but...
With your child's best interest in mind, parents are invited to their child's last class meeting only. Our instructors always welcome the opportunity to discuss a participant's progress with parents at any time. Thank you for your cooperation.
ID Policy
All registrants will be asked to show one form of photo identification to ensure residency and confirm information on file. Please be prepared to show identification at any time.
