Summer Weather Information
CHIPPER SERVICE FOLLOWING MAJOR STORMSAfter a storm has been classified as “major” by the Village, Public Works crews will deploy the chipper to assist with cleanup. If you have fallen branches, please set them at the curb, and our team will aim to collect them on your regular garbage day. To ensure prompt service, contact Public Works at 815-886-1870 to provide your address.
POWER OUTAGES
Village residents experiencing a ComEd outage, can call 1-800-EDISON1, go to ComEd.com, or use the ComEd App to report their outages. Residents may also register for outage alerts to receive information of outages affecting the area as well as outage status updates. For more information on how to register for alerts or report outages, as well as getting the latest information, click here
.
ComEd Enhanced Communication for CustomersComEd has taken significant steps to greatly enhance customer communications for the storm season. Customers can now see outages at the community and county level in much greater detail. Customers can text in their outages and ComEd will text back updates pertaining to their outage request. Customers now have the ability to submit their outage requests without calling in to ComEd.
ComEd Emergency
If you have an electric emergency it is important to call ComEd
immediately. Never email your emergency request. If you need to report an emergency situation such as a fire, vehicle accident, electric contact / shock, or other potential danger, please call 911 to notify local authorities.
Residential: 1-800-334-7661 (1-800-Edison-1)Business: 1-877-426-6331 (1-877-ComEd-1)
Storm Center
When the storms roll in, ComEd is ready to keep you up to date on our outage restorations. Visit the ComEd Storm Center
to get the latest information on outages in the service territory, view the outage map, and report an outage.
Outage Map
With ComEd's outage map
, customers can view all outages in the ComEd service area at once and zoom in and get details on specific areas, such as the estimated restoration time and status of crews working to resolve problems. Icons are color-coded to indicate the number of customers affected by each incident.
Outage Alerts
Need to report an outage? Text the word OUT to 26633 (ComEd) and get updates until your power is restored. Visit the ComEd website and sign up for the Outage Alert Program
.
Restoration Process We work on restoring power to customers in the following order:
• Downed live wires or potentially life-threatening situations (If you see a downed wire, please leave the area immediately and then call us at1-800-334-7661 ).
• High-voltage transmission lines and equipment, to restore service to the largest number of affected customers.
• Critical public health and safety facilities, like hospitals, police and fire stations, and water treatment plants.
• Major distribution lines and high-density housing.
• Any remaining smaller neighborhoods and individual homes that have not been restored by prior repair activities.
Mobile App
Gain the flexibility and convenience of managing your ComEd residential account on the go with ComEd's free mobile app for iPhone® and Android™ devices. Report an outage, make a one-time payment, and manage account features with the swipe of a finger. Visit the ComEd
website and learn more about the ComEd Mobile App.
ComEd's Assistance Programs
Do you have a financial hardship due to job loss, illness, military deployment, disability, or as a senior citizen? If so, you may be eligible for assistance through ComEd's Residential Special Hardship program
. Income-eligible, residential customers can apply once every two years for grants of up to $500 based on need and availability of program funds.
COOLING CENTERSSummer can mean extreme temperatures. Please take steps to keep yourself and loved ones safe. The Recreation Center, 900 W. Romeo Rd., is open as a cooling center Mon.-Fri. 9:00 a.m.- 9:00 p.m. and Sat.-Sun. 9:00 a.m.-5:00 p.m. If you require a cooling center after these hours, please contact the Romeoville Police Department at 815-886-7219.
BE A GOOD NEIGHBORThe Village of Romeoville would like to encourage everyone to be a good neighbor. Think about neighbors and friends who do not have air conditioning and ask if they have transportation to a Romeoville cooling center. Let neighbors know ahead of time if you are willing to help them if they do not have the ability to cut their grass or clear any downed branches from a storm. Check with these neighbors after a storm to be sure they are okay and ask if they need assistance.
WATER CONSERVATION ORDINANCE MAY 10-SEPT. 10Keep in mind the Village has a Water Conservation Ordinance that runs from May 10th through September 10th. This means that residential and non-residential outdoor watering is restricted to the hours of 6:00 a.m. – 9:00 a.m. and 7:00 p.m. – 10:00 p.m. and limited to an odd/even schedule.
Addresses ending in evennumbers may water on even number calendar days. Addresses ending in oddnumbers may water on oddnumber calendar days.
